How billing works
Vergo billing is based on the number of connected cards on your account. As your card count changes — you add an employee card, remove one, or replace a lost card — your price adjusts monthly, reflected on the following statement. You don't wait until renewal for a change to take effect.
A minimum monthly platform fee applies, so your bill won't drop below that floor even if your card count is low.
Adding a card
You can add cards at any time. A new card becomes active in Vergo immediately and starts pulling in transactions right away.
Go to Cards → New Card.
Choose how to connect it: Connect Amex, Connect Visa or Mastercard (via Plaid), or Create New Virtual Card.
Follow the prompts to finish connecting.
The added card is reflected in your monthly billing on the following statement.
Removing a card
Removing a card does not delete its transaction history — historical data is preserved for reporting and audit.
Go to Cards and select the card.
At the top of the Card Details, click the delete (trash) icon.
Confirm "Delete card?" — this can't be undone.
⚠️ Important: after removing a card, contact support so your monthly billing is updated to reflect the change. Removing the card in the app doesn't by itself adjust your billing.
What counts as a billable card?
Billable cards are the cards connected to Vergo on the Visa, Mastercard, and Amex networks — including virtual cards on those networks. Cards used only for manual statement uploads are not counted toward billing.
Your contract
Vergo contracts run on a 12-month term and auto-renew. To cancel, provide notice at least two months before renewal. Pricing may increase at renewal by up to 7.5%, with at least 30 days' notice.
Questions about billing or your renewal?
For questions about your card count, monthly billing, or renewal, contact your Vergo account manager, email [email protected], or use in-app chat.